Become familiar with the responsibilities and challenges of being a manager, including how to lead and guide a team.

Demonstrate authority when needed, and learn how to make better decisions after assessing different possibilities.

Deal with conflicting personalities and help others cooperate as a team.

Motivate your staff to get the best out of them in an effective and meaningful manner by delegating tasks and developing performance plans to set achievable goals for personal and professional development.

Organize and lead meetings efficiently and successfully by engaging the group, getting them to cooperate and productively achieve the goals that had been set for the meeting.

Communicate effectively with your colleagues and senior managers.

Lead by setting an example and become more confident and influential in the process.

Approach crisis situations in a calm and confident manner by assessing the situation and formulating a plan that will guide the team or company through the crisis situation

Conduct SWOT and STEP analyses to both shape both the company culture and address challenges