2 DaysDuration
AnyoneAudience
7Learning outcomes
What participants walk away able to do
How attitude and behaviour can dramatically influence you and others
The best way to prepare yourself for successful communication
How to utilise your visual, vocal and verbal assets
Sophisticated active listening and questioning techniques
Full outcome list
- How to tailor your communication style when dealing with different types of people
- The keys to communicating constructive criticism successfully
- How to assert yourself effectively and appropriately in a conflict situation
How it runs
Experiential and practice-led. Participants work on live situations from your business, leave with an action plan, and where agreed we re-assess against a baseline so the change is visible.
