Home / Programmes / Leading people / Handling Difficult Conversations

Handling Difficult Conversations

Leading people2 DaysIn-company
2 DaysDuration
AnyoneAudience
5Learning outcomes

What participants walk away able to do

Address poor performance or conduct
Deal with personal problems
Investigate complaints/deal with grievances
Comfort or reassure someone - for example, if they are to be made redundant

Full outcome list

  • Tackle personality clashes.

How it runs

Experiential and practice-led. Participants work on live situations from your business, leave with an action plan, and where agreed we re-assess against a baseline so the change is visible.

Want this shaped around your team?

Request a proposal