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EMOTIONAL INTELLIGENCE
EMOTIONAL INTELLIGENCE
Standard Duration
Who should attend?
Anyone
2 Days
Our ability to deal effectively with our emotions in the workplace is critical to our success whether you are an individual contributor or a manager/business leader. Faced by the VUCA world and an ever-demanding life and work requirements, Emotional Intelligence is increasingly critical as a skill set. The good news is, it can be learned.
Key Deliverables
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Understand what is EQ and how is it different from IQ
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How is Emotional Intelligence measured
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Self awareness - understand yourself
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Manage self
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Understanding others
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Managing relationships
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How to practice EQ tools
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Role of EQ in professional life and the impact
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Greater productivity
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Stability of staff
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Worker satisfaction
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Improved risk management
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Amazing customer service
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Better organizational communication
© ConceptialTraining & Consulting
We are a new age training and consulting company
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