Learn a method for continuously improving your writing skills based on Action-Reflection

Revisit the rules of proper grammar and understand sentence and paragraph fundamentals

Apply essential verbal and non-verbal strategies for effective communication

Structure and compose a variety of texts using simple language to effectively communicate a message to a specific audience

Match the type of communication purpose with the most appropriate channel for the receiver

Write professional letters, memoranda, e-mails, reports and proposals by reviewing standard templates and customizing these to your work context.

Apply effective language skills through correction of grammatical mistakes in written texts

Be confident to prepare and deliver a professional written presentation within a business context

Review errors and assess accuracy through rigorously applying a checklist to your texts

Learn the value of professional written communication in building good client relationships